Dear Customer,
At Dandy, we believe in the importance of the best possible standard of customer service. We are dedicated to providing quality service that suits your needs, and wish to hear your opinions in order to enhance our service standard.
You are most welcome to share your opinions or suggestions with us through the following channels:
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By letter: please send your letter by post, or through any of our business offices; |
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By e-mail: please send your e-mail to ; or |
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To promptly address your concerns, we will take the follow-up actions and will provide you with:
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a written acknowledgement within seven days upon receipt of your opinions or suggestions; and |
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a written response to your opinions or suggestions within 30 days upon receipt of the same. |
Thank you for your kind support.
Yours sincerely
Dandy
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